JazzHR

jazzhr.com · Pittsburgh, United States of America

JazzHR provides cloud-based recruiting software for small and mid-sized businesses, offering tools for job posting, applicant tracking, interview management, and hiring workflows on a subscription basis. The platform helps HR teams and hiring managers streamline sourcing, screening, and collaboration across multiple job boards and channels. Revenue is generated through tiered SaaS licenses and related add-on services.

  • Applicant Tracking & Recruiting
  • HRIS & Core HR
Revenue
$25.0M
Employees
150
Founded
2009
Headquarters
Pittsburgh, United States of America

What 7 Arbolus experts think of JazzHR

NPS scores cluster between 6 and 10, with a majority above 7 and only one lower outlier at 5. Three out of four respondents with renewal intent data explicitly intend to renew, and those customers have NPS >=8. Implementation stages show 85% of respondents using JazzHR for more than a year, supporting strong platform stickiness. Positive themes include multi-year satisfaction, while negative sentiment is linked to recent offboarding and non-renewal by a minority.Overall Customer Sentiment: Positive

Who reviewed JazzHR

Total customers 7 7 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 86% (6)
  • Director 14% (1)
People Generalist C-Suite NPS 10 Will renew
People Partner Director NPS 9
Founder C-Suite NPS 6

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Sentiment

0 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 2

Cumulative NPS by month

+0 over 5 months
  • Jul 8
  • Aug 9
  • May 9
  • Jun 7
  • Jul 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 17 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • 8.7/10 Average score from customers who will renew
  • 5/10 Average score from customers not renewing

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