Hubstaff
Hubstaff provides time tracking, workforce management, and productivity monitoring software for remote and field teams, helping businesses track hours, manage projects, and process payroll based on detailed activity data. Its platform serves SMBs and mid-market companies across industries with features such as employee monitoring, GPS tracking, scheduling, and invoicing, sold via subscription-based SaaS plans.
- Workforce Management & Scheduling
- Project & Work Management
- Revenue
- $18.0M
- Employees
- 140
- Founded
- 2012
- Headquarters
- Elkhart, United States of America
What 8 Arbolus experts think of Hubstaff
NPS scores are predominantly high (two 10s, three 9s, one 7/6/5), showing stable positive sentiment among long-term users. 43% of users report NPS ≥ 9. Renewal intent is mixed: one yes, two no, and one not sure. Adoption is mature, with five out of seven at more than one year of implementation, but one customer is currently offboarding. Themes: strong satisfaction among long-term users; renewal and churn risk present. Overall Customer Sentiment: Positive
Who reviewed Hubstaff
- C-Suite 50% (4)
- Director 12% (1)
- Manager 38% (3)
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Sentiment
37 Net Promoter Score, from 8 scored reviews- Promoters 5
- Passives 1
- Detractors 2
Cumulative NPS by month
+3 over 6 months- Mar 5
- Apr 7
- May 7
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 14 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 50% 2 answers
- 0% 2 answers
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Hubstaff customers
More in Workplace & Productivity and ERP Software
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