HR Acuity
HR Acuity provides employee relations and investigations management software that helps HR teams document cases, track employee issues, analyze trends, and ensure consistent, compliant handling of workplace incidents. The platform serves mid-sized and large enterprises across industries, offering tools for case management, analytics, and employee reporting. The company generates revenue through subscriptions to its cloud-based software and related services.
- HRIS & Core HR
- Business Intelligence & Dashboards
- Revenue
- $25.0M
- Employees
- 120
- Founded
- 2006
- Headquarters
- Edison, United States of America
What 17 Arbolus experts think of HR Acuity
The NPS scores generally reflect positive sentiments towards HR Acuity, with many users expressing satisfaction with its robust features that enhance HR compliance and case management workflows. A notable pattern emerges where renewal intent is high, often exceeding 75%, among experts engaged with HR Acuity for over a year. Adoption challenges among newer users or those transitioning from basic systems are observed. However, with remedies like dedicated support teams, these sentiments shift positively. Overall Customer Sentiment: Positive
Who reviewed HR Acuity
- C-Suite 88% (15)
- Director 6% (1)
- Manager 6% (1)
Employer names and spend open in the full report, along with the other 14 customers.
Everything 17 customers told us about HR Acuity.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
29 Net Promoter Score, from 17 scored reviews- Promoters 5
- Passives 12
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Jul 8
- Sep 8
- Apr 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 29 across 5 companies.
Praised
- Robust Compliance Tracking
- Comprehensive Case Management
- User Experience Transformation
- Leveraging Analytics
Criticised
- Initial Setup Challenges
- Integration Flexibility
- User Interface
- Price Competition
What customers say
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 77% 13 answers
- 100% 1 answer
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by HR Acuity customers
Report
More in Data & Analytics and Security & Compliance
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