HealthboxHR

healthboxhr.com · Londonderry County Borough, United Kingdom

HealthboxHR provides cloud-based HR and workforce management software that helps organizations manage employee records, time and attendance, leave, performance, and related HR processes through a centralized platform. The company serves businesses across sectors looking to digitize and automate their HR administration and compliance. It generates revenue through subscription fees for its software-as-a-service offering and related services.

  • HRIS & Core HR
  • Workforce Management & Scheduling
Revenue
$2.5M
Employees
35
Founded
2019
Headquarters
Londonderry County Borough, United Kingdom

What 7 Arbolus experts think of HealthboxHR

NPS scores for HealthboxHR center primarily in the 7–9 range, reflecting strong satisfaction among established users and somewhat lower enthusiasm (6–7) among those in pilot or early deployment. The majority signal positive renewal intent, particularly those with more than one year of implementation and higher spend, while pilot users show some uncertainty. Stickiness increases notably post-implementation, with pilot-phase users still determining fit. Primary positive themes are user-friendliness, cost-effectiveness, and strong fit for UK and midmarket needs, with some concerns around feature breadth and global scalability. Overall Customer Sentiment: Positive

Who reviewed HealthboxHR

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 57% (4)
  • Director 29% (2)
  • Manager 14% (1)
People Leader C-Suite NPS 9 Undecided
People Leader Manager NPS 8 Will renew
People Manager C-Suite NPS 8 Will renew

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about HealthboxHR.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-14 Net Promoter Score, from 7 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 2

Praised

  • Cost-Efficiency for Target Use Cases
  • Rapid Deployment and Mobile Focus
  • User-Friendly and Intuitive Design
  • Expand AI Automation Features

Criticised

  • UX/UI Less Sophisticated Than Competition
  • Clunky Stack Navigation at Times
  • Limited Enterprise-Grade Feature Set
  • Switching Due to Price Increases

What customers say

Cost-Efficiency for Target Use Cases
“The platform is very cost-effective, particularly suitable for small to medium businesses or ring-fenced divisions that don't need massive scalability.”
Rapid Deployment and Mobile Focus
“We were seeking a lightweight, mobile-first HRIS that could be deployed quickly for a largely frontline workforce, and HealthboxHR delivered on both speed and focus.”
User-Friendly and Intuitive Design
“HealthboxHR stands out for being very intuitive—employees find it straightforward and easy to navigate, with helpful embedded AI that makes operations like holiday booking seamless.”

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 100% 1 answer
  • Manager 100% 1 answer
  • 7.5/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

Top alternatives

Most weighed by HealthboxHR customers

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