Keka HR
Keka HR is a cloud-based human resources and payroll software platform that helps small and mid-sized businesses in India and other markets manage core HR, attendance, leave, performance, and payroll processing in a single system. The company generates revenue through subscription fees for its SaaS platform and related implementation and support services.
- HRIS & Core HR
- Payroll
- Employee Engagement & Performance
- Revenue
- $25.0M
- Employees
- 900
- Founded
- 2015
- Headquarters
- India
What 20 Arbolus experts think of Keka HR
NPS data shows 56% Promoters (9-10), 22% Passives (7-8), and 22% Detractors (6-7). Renewal intent is split: 44% express clear intent or uncertainty, with a notable portion not committing to renew. The majority, 72%, are in MoreThan1Year implementation, with high stickiness for established customers. Key themes indicate satisfaction increases with longer use, while new and pilot users are more uncertain.Overall Customer Sentiment: Positive
Who reviewed Keka HR
- C-Suite 69% (14)
- Director 19% (4)
- Manager 12% (2)
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Sentiment
35 Net Promoter Score, from 20 scored reviews- Promoters 10
- Passives 7
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Mar 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 25 across 7 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 6 answers
- 50% 2 answers
- 50% 2 answers
- 8.8/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Keka HR customers
More in Workplace & Productivity and HR & Workforce
Other companies in both categories with a customer report.
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