Kenjo GmbH
Kenjo GmbH provides cloud-based HR software for small and mid-sized businesses, offering tools for core HR administration, time and attendance tracking, payroll preparation, performance management, and employee engagement. The platform is used by companies primarily in Europe and Latin America to digitize HR processes and centralize employee data. Kenjo generates revenue through subscription-based SaaS plans sold to business customers.
- HRIS & Core HR
- Employee Engagement & Performance
- Revenue
- $8.0M
- Employees
- 120
- Founded
- 2017
- Headquarters
- Berlin Treptow, Germany
What 8 Arbolus experts think of Kenjo GmbH
NPS scores range widely (4–10), with a concentration in the 9–10 segment among Users with positive renewal intent. Influencers express more moderate to negative NPS (4–7), correlating with non-renewal and offboarding. Renewal intent is split: 43% indicate intent to renew, 29% do not, and 29% are uncertain. Stickiness is high: 71% of customers have used the product for more than a year, though dissatisfaction is more common among longer-tenured Influencers.Overall Customer Sentiment: Neutral
Who reviewed Kenjo GmbH
- C-Suite 86% (7)
- Director 14% (1)
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Sentiment
12 Net Promoter Score, from 8 scored reviews- Promoters 4
- Passives 1
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Jul 7
- Oct 8
- Nov 7
- Jul 7
- Oct 7
- Jun 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 12 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 33% 6 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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