Katana LLC

katanallc.com · New York City, United States of America

Katana LLC is a technology consulting and services firm that provides IT strategy, software development, and systems integration support for business clients. The company helps organizations design, build, and maintain custom applications and digital solutions, typically working on a project basis or through ongoing managed services. Its revenue comes from professional services fees and long-term consulting engagements.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$5.0M
Employees
25
Founded
2016
Headquarters
New York City, United States of America

What 8 Arbolus experts think of Katana LLC

NPS scores across all respondents are robust, ranging from 7 to 10, with most users and influencers rating Katana LLC positively. Renewal intent is mixed: while several clients with more than one year of implementation express clear willingness to renew, some large financial or banking accounts remain unsure despite high spend and advanced use. Implementation stickiness is high, with nearly 75% in the more-than-one-year stage. Overall customer sentiment is Positive.

Who reviewed Katana LLC

Total customers 8 8 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 75% (6)
  • Director 25% (2)
Finance Leader C-Suite NPS 7 Undecided
Executive Director NPS 10 Will renew
Engineering Executive C-Suite NPS 8 Will renew

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Sentiment

62 Net Promoter Score, from 8 scored reviews
  • Promoters 5
  • Passives 3
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 100% 2 answers
  • 9.3/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

For people who use Katana LLC

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