Katapull
Katapull is a Dutch IT services firm that designs, builds, and manages custom software and digital solutions for businesses, with a focus on web and cloud applications. The company provides consulting, development, and ongoing support to help clients modernize their technology stack and improve operational efficiency.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $1.8M
- Employees
- 15
- Founded
- 2019
- Headquarters
- Utrecht, Netherlands
What 8 Arbolus experts think of Katapull
NPS scores range from 5 (neutral) to 9 (positive), reflecting mixed customer sentiment. Two respondents give high marks (NPS 9), two are moderately positive (NPS 7–8), and three provide neutral ratings (NPS 5). Renewal intent is distributed as follows: 29% 'Yes', 29% 'No', 42% 'Not Sure'. Implementation stages vary: 14% are in a pilot, 29% engaged less than 1 year, 43% have over 1 year, and 14% are unspecified. The themes that emerge suggest a customer base weighing continued investment, with positive outcomes in some verticals but hesitation in others.Overall Customer Sentiment: Neutral
Who reviewed Katapull
- C-Suite 50% (4)
- Director 38% (3)
- Manager 12% (1)
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Sentiment
-12 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 3
- Detractors 3
Cumulative NPS by month
+0 over 3 months- Oct 7
- Jun 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -12 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 29%Plan to renew, by seniority
- 50% 4 answers
- 0% 2 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
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