Kier Construction Ltd.

kier.co.uk · Manchester, United Kingdom

Kier Construction Ltd. is a UK-based construction and infrastructure contractor that delivers building, civil engineering, and related services for public- and private-sector clients across sectors such as education, health, commercial, and infrastructure. It generates revenue through design-and-build contracts, frameworks, and long-term construction and maintenance agreements. The company operates as part of Kier Group, serving customers primarily in the UK.

  • Construction Project Management
  • IT Consulting & Implementation
Revenue
$2.5B
Employees
8,000
Founded
1928
Headquarters
Manchester, United Kingdom

What 5 Arbolus experts think of Kier Construction Ltd.

NPS scores are distributed between 6–9, with users tending towards higher responses. Renewal intent is mixed: 50% of respondents with data are either 'Yes' or 'Not Sure'. Three users remain in active long-term implementations (>1 year), while influencer roles are associated with either offboarding or uncertainty. The stickiness is higher among operational teams, whereas decision makers display greater caution in ongoing spend or renewal. Key quantitative themes: guarded optimism on product performance among users, strategic caution on renewal among budget influencers.Overall Customer Sentiment: Neutral

Who reviewed Kier Construction Ltd.

Total customers 5 4 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 20% (1)
  • Manager 40% (2)
Executive Director NPS 8 Will renew
Operations Leader C-Suite NPS 7
Finance Partner Manager NPS 9

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 1 answer
  • Manager 0% 1 answer
  • 8/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

For people who use Kier Construction Ltd.

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