KIK Consumer Products
KIK Consumer Products is a manufacturer and contract manufacturer of consumer packaged goods, producing private-label and branded household, pool and spa, and personal care products for major retailers and brand owners across North America. The company operates multiple manufacturing and packaging facilities and generates revenue by formulating, producing, and distributing these products on a contract and private-label basis.
- Manufacturing Execution & Quality
- IT Consulting & Implementation
- Revenue
- $2.0B
- Employees
- 3,500
- Founded
- 1993
- Headquarters
- Concord, Canada
What 10 Arbolus experts think of KIK Consumer Products
NPS scores cluster around 8–9, reflecting strong satisfaction, with one respondent in the Promoter (NPS 10) range and most others in the high 7–9 space. Over 70% of users have maintained usage for more than a year, indicating high stickiness. Renewal intent is explicitly positive among high spenders. Key themes include satisfaction with partnership, sustained business value, and preference for long-term relationships.Overall Customer Sentiment: Positive
Who reviewed KIK Consumer Products
- C-Suite 50% (5)
- Director 40% (4)
- Manager 10% (1)
Employer names and spend open once the report publishes.
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Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 4
- Detractors 2
Cumulative NPS by month
+0 over 4 months- May 8
- Jun 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 9/10 Average score from customers who will renew
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