Knight Frank
Knight Frank is a global independent real estate consultancy that provides residential and commercial property agency, investment, valuation, and advisory services to occupiers, investors, and developers. The firm earns revenue through brokerage commissions, property and facilities management fees, and strategic consulting and valuation engagements across multiple sectors and geographies.
- Revenue
- $2.5B
- Employees
- 25,000
- Founded
- 1896
- Headquarters
- Londonderry County Borough, United Kingdom
What 13 Arbolus experts think of Knight Frank
NPS scores are distributed with 62.5% of responses at 8 or above, indicating overall positive sentiment. All high-spend accounts report high NPS and clear renewal intent; users in pilot or not-sure implementation stages reflect lower NPS. Renewal intent aligns closely with both high spend and advanced implementation. Stickiness is highest in accounts with implementation stages beyond one year. Overall Customer Sentiment: Positive
Who reviewed Knight Frank
- C-Suite 69% (9)
- Director 31% (4)
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Sentiment
30 Net Promoter Score, from 13 scored reviews- Promoters 6
- Passives 5
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Mar 8
- Jun 7
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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