Kolmar Korea
Kolmar Korea is a South Korean original design manufacturer (ODM) and original equipment manufacturer (OEM) that develops and produces cosmetics, skincare, personal care, and health functional foods for global and domestic brands. The company provides R&D, formulation, manufacturing, and packaging services, enabling brand owners and retailers to outsource product development and production. It generates revenue by manufacturing these products under contract for consumer goods and beauty companies worldwide.
- Revenue
- $1.2B
- Employees
- 2,000
- Founded
- 1990
- Headquarters
- Republic of Korea
What 11 Arbolus experts think of Kolmar Korea
NPS scores are distributed from 3 to 9, with most respondents between 6 and 9. Renewal intent is predominately positive, especially among high spenders and Influencers. Most experts indicated stable usage in later-stage implementation, with only one indicating OffBoarding. Key quantitative themes are satisfaction among long-term users and strong stickiness beyond the pilot phase.Overall Customer Sentiment: Positive
Who reviewed Kolmar Korea
- C-Suite 91% (10)
- Director 9% (1)
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Sentiment
-18 Net Promoter Score, from 11 scored reviews- Promoters 2
- Passives 5
- Detractors 4
Cumulative NPS by month
-1 over 3 months- Nov 8
- Apr 7
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -18 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 80% 5 answers
- 7.8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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