KnovaOne

knovaone.com · India

KnovaOne is a technology-enabled services firm that provides IT consulting, software development, and managed solutions to enterprises across industries. The company focuses on delivering custom applications, data and cloud solutions, and ongoing support to help clients modernize their technology stack and improve operational efficiency. Revenue is generated through project-based engagements, dedicated development teams, and long-term managed service contracts.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$8.0M
Employees
80
Founded
2015
Headquarters
India

What 6 Arbolus experts think of KnovaOne

NPS scores are strong, with 71% rating 8 or above and no scores indicating severe detractors. Renewal intent is reliably positive for users and influencers in the initial implementation period (3 Yes, 2 Not Sure), while negative sentiment is only observed in longer-term implementations beyond one year. Most clients are in the MoreThan1Year or LessThan1Year implementation stages, with limited signs of stickiness risk for new accounts. Key sentiment drivers include early-stage value realization, sector fit, and enterprise-readiness.Overall Customer Sentiment: Positive

Who reviewed KnovaOne

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 83% (5)
  • Director 17% (1)
Engineering Executive C-Suite NPS 9 Will renew
Marketing Leader Director NPS 9 Will renew
Legal Partner C-Suite NPS 9 Undecided

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Sentiment

50 Net Promoter Score, from 6 scored reviews
  • Promoters 4
  • Passives 1
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 3
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 40% 5 answers
  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 8.5/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

For people who use KnovaOne

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