Kerry Group
Kerry Group is a global taste and nutrition company that develops and manufactures ingredients, flavors, and integrated solutions for food, beverage, and pharmaceutical manufacturers, as well as supplying branded and private‑label food products to retail and foodservice customers. It generates revenue by selling specialty ingredients, taste systems, and consumer foods under long-term supply relationships with large CPG companies, QSR chains, and retailers worldwide.
- Revenue
- $9.2B
- Employees
- 22,000
- Founded
- 1972
- Headquarters
- Tralee, Ireland
What 28 Arbolus experts think of Kerry Group
NPS distribution is skewed positive, with 87% of scores at 7 or above and several perfect 10s. Renewal intent is high among high spenders and influencers, all reporting "Yes". Stickiness is strong, with 80% of respondents indicating more than one year of use. The main sentiment drivers are product reliability and organizational integration.Overall Customer Sentiment: Positive
Who reviewed Kerry Group
- C-Suite 79% (22)
- Director 11% (3)
- Manager 11% (3)
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Sentiment
10 Net Promoter Score, from 28 scored reviews- Promoters 8
- Passives 15
- Detractors 5
Cumulative NPS by month
+1 over 6 months- Apr 7
- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 57% 7 answers
- 100% 1 answer
- 100% 1 answer
- 7.8/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
Top alternatives
Most weighed by Kerry Group customersFor people who use Kerry Group
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