Langsmith
LangSmith is a developer platform and observability tool for large language model (LLM) applications, providing tracing, evaluation, dataset management, and debugging capabilities for teams building with LangChain and other LLM frameworks. It helps developers and enterprises monitor, test, and improve LLM-powered workflows in development and production. The company monetizes through usage-based and tiered subscriptions to its hosted platform and related enterprise features.
- MLOps & ML Platforms
- Document & Vision AI
- Revenue
- $1.5M
- Employees
- 35
- Founded
- 2023
- Headquarters
- San Francisco, United States of America
What 9 Arbolus experts think of Langsmith
Most NPS scores are 8 or higher in full implementations over a year, signaling strong satisfaction in mature deployments. 50% of Influencers gave an NPS of 9, all with high spend and firm renewal intent. However, some pilot users show NPS as low as 0-2 and are not sure about renewal. Full deployment cases display positive stickiness and satisfaction, while pilot phases reveal sentiment risk.Overall Customer Sentiment: Positive
Who reviewed Langsmith
- C-Suite 50% (5)
- Director 12% (1)
- Manager 38% (3)
Employer names and spend open once the report publishes.
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Sentiment
22 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 3
- Detractors 2
Cumulative NPS by month
-2 over 6 months- Jan 9
- May 4
- Jun 6
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 18 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 100% 2 answers
- 100% 1 answer
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 2/10 Average score from undecided customers
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