Latent
Latent is a healthcare technology company that develops AI-powered tools to help clinicians interpret and summarize complex medical information, such as imaging and clinical notes, to support diagnosis and care decisions. Its platform focuses on making unstructured clinical data more accessible and actionable at the point of care for hospitals and health systems. The company generates revenue through software licensing and enterprise contracts with healthcare providers and related organizations.
- Document & Vision AI
- Patient Engagement & Telehealth
- Revenue
- $1.5M
- Employees
- 15
- Founded
- 2022
- Headquarters
- Londonderry County Borough, United Kingdom
What 5 Arbolus experts think of Latent
NPS scores vary, with two high scores (9) indicating strong advocacy, one moderately positive (8), and two neutral scores (5) signaling reservations. Users predominantly report NPS ≤8, while Influencers split between high and neutral. Renewal intent is positive for all high spenders, but one respondent is unsure. Most customers are in early implementation (Pilot or ), with only one >1 Year. Key themes include split sentiment and higher renewal certainty among Influencers. Overall Customer Sentiment: Neutral
Who reviewed Latent
- C-Suite 100% (5)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 1
- Detractors 2
Cumulative NPS by month
-2 over 3 months- Jan 9
- Feb 7
- Jun 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 9/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
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