LinkSquares
LinkSquares provides AI-powered contract lifecycle management and legal document analytics software that helps in-house legal and finance teams draft, review, store, and analyze contracts and related documents to manage risk and obligations. Its platform centralizes contract data, automates workflows from pre-signature drafting through post-signature analysis, and integrates with common business systems to improve visibility and reporting. The company generates revenue through subscriptions to its cloud-based software and related services for mid-market and enterprise customers.
- Contract Lifecycle Management
- Document Management & E-signature
- Workflow Automation
- Revenue
- $65.0M
- Employees
- 450
- Founded
- 2015
- Headquarters
- Boston, United States of America
What 28 Arbolus experts think of LinkSquares
NPS is broadly positive, with 55% of scores 8 or higher and 20% of scores 9-10. Offboarding and non-renewing customers contribute to the lower NPS tail. Renewal intent is higher among high spenders and Influencers. Most customers are in 'MoreThan1Year' or 'LessThan1Year' stages, with few in Pilot or Offboarding. The key quantitative theme is that robust adoption and spend correlate with positive sentiment and intent to renew. Overall Customer Sentiment: Positive
Who reviewed LinkSquares
- C-Suite 71% (20)
- Director 25% (7)
- Manager 4% (1)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 28 scored reviews- Promoters 9
- Passives 10
- Detractors 9
Cumulative NPS by month
+0 over 6 months- Aug 7
- Jan 7
- Feb 8
- Jul 8
- Sep 7
- Oct 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 6 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 31%Plan to renew, by seniority
- 36% 11 answers
- 0% 2 answers
- 7.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 6.3/10 Average score from customers not renewing
Top alternatives
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