LIQUENT, a PAREXEL® Company
Calyx is a life sciences technology company that provides cloud-based software and services for clinical trials, including electronic data capture, interactive response technology, medical imaging, and regulatory information management, serving pharmaceutical, biotech, and medical device sponsors and CROs on a subscription and services basis. The company was formed when Parexel’s Informatics and LIQUENT regulatory solutions businesses were carved out and rebranded as Calyx, and it generates revenue through software licensing, SaaS fees, and professional services. Its platforms are used to design, run, and manage global clinical studies and regulatory submissions in compliance with industry regulations.
- Clinical Trial & Research Software
- Regulatory Cycle Management
- IT Consulting & Implementation
- Revenue
- $450.0M
- Employees
- 2,200
- Founded
- 2021
- Headquarters
- Nottingham, United Kingdom
What 10 Arbolus experts think of LIQUENT, a PAREXEL® Company
NPS scores across the expert group are distributed as follows: 3 scores in the 7–9 range (moderate satisfaction), 1 promoter at 10, and 1 detractor at 1, with two additional scores at 5 and 7. Renewal intent is limited, with influencers reporting no renewal and some uncertainty among other roles. Implementation is mature, with most customers having used LIQUENT for over one year.Overall Customer Sentiment: Neutral
Who reviewed LIQUENT, a PAREXEL® Company
- C-Suite 70% (7)
- Director 20% (2)
- Manager 10% (1)
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Sentiment
30 Net Promoter Score, from 10 scored reviews- Promoters 5
- Passives 3
- Detractors 2
Cumulative NPS by month
+2 over 5 months- Jan 5
- Feb 6
- Jun 8
- Jul 6
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 3 answers
- 5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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