LLAMAINDEX

llamaindex.ai · San Francisco, United States of America

LlamaIndex is an open-source data framework that helps developers and enterprises connect their internal data sources to large language models, providing tools for data ingestion, indexing, retrieval, and orchestration to build production-grade LLM applications. The company monetizes through enterprise offerings, managed services, and commercial licenses around its core framework and related tooling.

  • MLOps & ML Platforms
  • Document & Vision AI
  • Data Integration & ETL
Revenue
$3.0M
Employees
35
Founded
2022
Headquarters
San Francisco, United States of America

What 26 Arbolus experts think of LLAMAINDEX

The NPS distribution shows 82% scoring 8 or higher (promoters), with two low scores highlighting isolated dissatisfaction. All high-spend respondents indicated willingness to renew, and implementation is split between MoreThan1Year (41%) and ongoing pilots (29%). The overarching themes are positive sentiment due to tangible value delivered and successful onboarding for large and small customers.Overall Customer Sentiment: Positive

Who reviewed LLAMAINDEX

Total customers 26 26 current · 0 former
Reviews growth +22 in six months
Seniority of respondents
  • C-Suite 62% (16)
  • Director 12% (3)
  • Manager 25% (7)
Other Generalist Director NPS 10 Not renewing
Engineering Generalist C-Suite NPS 9 Will renew
Engineering Leader C-Suite NPS 9 Will renew

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Sentiment

34 Net Promoter Score, from 26 scored reviews
  • Promoters 14
  • Passives 7
  • Detractors 5

Cumulative NPS by month

-1 over 6 months
  • Apr 9
  • May 7
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 34 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 6
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers
  • 10/10 Average score from customers not renewing

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