luna.ai
Luna.ai provides an AI-powered sales outreach platform that automates prospecting, email personalization, and follow-up to help B2B sales teams generate and qualify leads more efficiently. The software integrates with CRM systems and uses large language models to craft tailored messages at scale, sold on a subscription basis to sales and revenue organizations.
- Sales Engagement & Outreach
- Sales Intelligence & Prospecting
- Generative AI Platforms
- Revenue
- $3.5M
- Employees
- 45
- Founded
- 2022
- Headquarters
- San Francisco, United States of America
What 6 Arbolus experts think of luna.ai
NPS scores are generally positive, with 50% of responses being NPS 8, a moderate share at NPS 6 and 5. 50% of customers express clear positive renewal intent, while 50% (all pilot or early-stage users) are unsure. Stickiness analysis shows more satisfied, long-tenured customers (over 1 year, high spend) display positive sentiment and commitment, while those in pilot phases are neutral or undecided in both NPS and renewal. The most recurring theme is a direct correlation between spend, tenure, and positive renewal, with pilot/low NPS users requiring further nurturing.Overall Customer Sentiment: Positive
Who reviewed luna.ai
- C-Suite 50% (3)
- Director 50% (3)
Employer names and spend open once the report publishes.
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Sentiment
-33 Net Promoter Score, from 6 scored reviews- Promoters 0
- Passives 4
- Detractors 2
Cumulative NPS by month
-1 over 3 months- Jan 8
- Apr 7
- Jun 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 33% 3 answers
- 8/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
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