Mercor
Mercor is a technology company that connects global software engineering talent with companies through an AI-driven hiring marketplace, helping firms source, vet, and manage remote developers. It primarily serves startups and technology-driven businesses that need flexible access to engineering capacity and charges fees for talent placement and ongoing contractor engagements.
- IT Staffing & Talent Services
- Workflow Automation
- Revenue
- $3.0M
- Employees
- 45
- Founded
- 2022
- Headquarters
- San Francisco, United States of America
What 5 Arbolus experts think of Mercor
NPS scores are unanimously high at 9 across all expert segments, reflecting strong positive sentiment and willingness to recommend Mercor, particularly for professionals deeply engaged in AI evaluation. Renewal intent is confirmed among all identified high spenders, especially those using the platform for both advisory and contribution purposes. Stickiness is robust with the majority of experts in their first year of engagement, while some have participated for more than a year. Feedback highlights consistent praise for project quality, compensation, and expert vetting, tempered by calls for more feedback and stable project flow.Positive
Who reviewed Mercor
- C-Suite 100% (5)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about Mercor.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
100 Net Promoter Score, from 5 scored reviews- Promoters 5
- Passives 0
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Feb 9
- Jul 9
- Aug 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 67 across 2 companies.
Praised
- High-Quality Project Matching
- Fair Compensation for Specialized Work
- Solid Vetting Process
- Increase Project Flow Consistency
Criticised
- Platform Switching Due to Compensation Structure
- Automation of Project Matching
- Lack of Feedback Erodes Trust
- Limited Feedback on Work
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 9/10 Average score from customers who will renew
Top alternatives
Most weighed by Mercor customers
Report
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