Mapwize

mapwize.io · Lillers, France

Mapwize is an indoor mapping and wayfinding software platform that enables organizations to create, manage, and deploy interactive indoor maps for venues such as offices, campuses, and public buildings. Its APIs and SDKs allow developers and integrators to embed indoor navigation, location-based services, and space management features into web and mobile applications. The company generates revenue through SaaS subscriptions and implementation services for enterprises and solution partners.

  • IoT & Edge Platforms
  • No-Code & Low-Code Platforms
Revenue
$1.5M
Employees
15
Founded
2014
Headquarters
Lillers, France

What 6 Arbolus experts think of Mapwize

NPS values cluster in the 7–9 range with no strong outliers, suggesting generally positive user sentiment. Renewal intent is predominantly Yes (67%) among those beyond the pilot stage, while all Pilot stage customers remain uncertain about renewal. Implementation stages range from Pilot to over 1 year, with longer-term customers giving higher NPS scores and indicating stable renewal intent.Key themes include growing satisfaction post-implementation and uncertainty at evaluation/pilot phase.Overall Customer Sentiment: Positive

Who reviewed Mapwize

Total customers 6 4 current · 2 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 20% (1)
  • Director 40% (2)
  • Manager 40% (2)
Strategy Leader Director NPS 9 Will renew
Operations Leader C-Suite NPS 7 Will renew
Marketing Leader Manager NPS 8 Undecided

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 83%
  • Will renew 5
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 100% 2 answers
  • Manager 50% 2 answers
  • Not specified 100% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

For people who use Mapwize

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