Lawware
LawWare develops practice management and legal accounting software for small and mid-sized law firms in the UK, providing tools for case management, time recording, billing, compliance, and integrated legal bookkeeping sold on a license and subscription basis. The company serves solicitors and legal practices seeking to digitise operations and meet regulatory requirements. Revenue is generated through software licenses, recurring maintenance or SaaS fees, training, and support services.
- Legal Practice Management
- Accounting & Bookkeeping Software
- Revenue
- $3.5M
- Employees
- 25
- Founded
- 1998
- Headquarters
- Edinburgh, United Kingdom
What 6 Arbolus experts think of Lawware
NPS scores range from 1 (detractor) to 9 (promoter), with four users giving positive scores (8 or 9), one providing a strong negative (1), and one 'not sure' on renewal intent. High spenders rate NPS and renewal intent at the top end. Stickiness is highest in customers engaged for more than 1 year, with only the lowest-spending detractor in offboarding. Overall, most users and influencers appear satisfied except for low spenders. Overall Customer Sentiment: Neutral
Who reviewed Lawware
- C-Suite 67% (4)
- Director 33% (2)
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Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 4
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 2 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 1/10 Average score from customers not renewing
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