LeanIX
LeanIX provides enterprise architecture and SaaS management software that helps organizations map their IT landscapes, manage application portfolios, and plan transformation initiatives. Its cloud-based platform is used by CIOs, enterprise architects, and IT leaders to document systems, dependencies, and technologies, and to align IT with business strategy. The company generates revenue through subscriptions to its SaaS products and related professional services.
- Business Process Management
- Data Integration & ETL
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 550
- Founded
- 2012
- Headquarters
- Bonn, Germany
What 14 Arbolus experts think of LeanIX
Across the pool, NPS is high with most scores 7–10 and no promoters below 6. Renewal intent is strong, with most high spenders and influencers indicating 'yes' or 'not sure' where strategic fit is critical. Stickiness is apparent, as most customers are either in the first year or have adopted for more than a year, with pilots common for large organizations. Key positive themes are ease of use, value for complex landscapes, and ROI. Challenges include dependency on disciplined data management and occasional support or feature limitations. Overall Customer Sentiment: Positive
Who reviewed LeanIX
- C-Suite 64% (9)
- Director 29% (4)
- Manager 7% (1)
Employer names and spend open in the full report, along with the other 11 customers.
Everything 14 customers told us about LeanIX.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
42 Net Promoter Score, from 14 scored reviews- Promoters 7
- Passives 6
- Detractors 1
Cumulative NPS by month
+0 over 5 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 24 across 6 companies.
Praised
- AI and Automation Enhancement
- Broader Integration & Reporting
- Scaling across Sites and Use Cases
- Facilitates Post-Acquisition Rationalization
Criticised
- Data Discipline Dependency
- Support Response Times
- Customization and Feature Coverage
- Native Platform Competition
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 33% 6 answers
- 100% 2 answers
- 7.8/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by LeanIX customers
Report
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