Levelpath

levelpath.com · San Francisco, United States of America

Levelpath is a procurement software company that provides a modern, user-friendly platform to help enterprises manage sourcing, vendor onboarding, and purchasing workflows. Its cloud-based solution centralizes requests, approvals, and supplier data to increase visibility and control over spend while improving the employee experience. The company generates revenue through subscription fees for its SaaS platform and related services for mid-market and large organizations.

  • Procurement & Sourcing
  • Workflow Automation
Revenue
$8.0M
Employees
80
Founded
2022
Headquarters
San Francisco, United States of America

What 11 Arbolus experts think of Levelpath

The NPS distribution is strongly positive, with all scores 8 or higher—including two ratings of 8, one of 9, and one of 10. Renewal intent is predominantly affirmative, with 80% confirming intent to renew and one respondent (20%) unsure. Stickiness is high, as 60% of implementations exceed one year, and the balance is in pilot or less than a year. The most significant themes from the data are high user satisfaction among long-standing deployments, strong adoption across legacy-heavy industries, and a consistent pattern of positive renewal intent among high spenders.Overall Customer Sentiment: Positive

Who reviewed Levelpath

Total customers 11 10 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 55% (6)
  • Director 45% (5)
Operations Executive Director NPS 9 Will renew
Strategy Leader Director NPS 8 Will renew
Operations Executive C-Suite NPS 10

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Sentiment

63 Net Promoter Score, from 11 scored reviews
  • Promoters 7
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+1 over 4 months
  • Oct 8
  • Apr 8
  • Jul 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 63 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 6
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 100% 4 answers
  • 8.7/10 Average score from customers who will renew
  • 8.5/10 Average score from undecided customers

For people who use Levelpath

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