Ledger
Ledger is a hardware and software company that provides secure wallets and infrastructure for storing, managing, and transacting cryptocurrencies and other digital assets for individuals and enterprises. Its products include hardware wallets, companion mobile and desktop apps, and enterprise custody solutions, generating revenue through device sales, software and security services, and institutional offerings. The company serves retail crypto users, Web3 projects, and financial institutions seeking secure digital asset custody.
- Payment Processing
- Data Privacy & Protection
- Identity & Access Management
- Revenue
- $200.0M
- Employees
- 750
- Founded
- 2014
- Headquarters
- Paris, France
What 15 Arbolus experts think of Ledger
NPS distribution is positive, with 60% of respondents scoring 8–10 and only a minority rating 7. Renewal intent is strong among high spenders and long-term users, with uncertain renewal from pilots or early-stage users. Most customers are in the 'More Than 1 Year' implementation stage, supporting overall stickiness. The primary theme is long-term value and trust in Ledger's security.Positive
Who reviewed Ledger
- C-Suite 47% (7)
- Director 27% (4)
- Manager 27% (4)
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Sentiment
26 Net Promoter Score, from 15 scored reviews- Promoters 5
- Passives 9
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 26 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 100% 2 answers
- 100% 1 answer
- 0% 2 answers
- 8.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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