Liquidnet (TP ICAP)
Liquidnet, a business of TP ICAP Group, operates an institutional investment network that provides electronic trading, block trading, and execution services for asset managers and other institutional investors across global equity and fixed income markets. The company offers trading platforms, algorithms, and analytics that help buy-side firms source liquidity and execute large orders with minimal market impact, generating revenue primarily through transaction fees and related services. It also provides technology and connectivity solutions that integrate with clients’ order and portfolio management systems.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $350.0M
- Employees
- 600
- Founded
- 1999
- Headquarters
- New York City, United States of America
What 9 Arbolus experts think of Liquidnet (TP ICAP)
NPS scores are strongly skewed towards the upper end: 3 out of 7 responses are 9, while the remainder range from 4 to 8, with users displaying slightly lower sentiment than influencers. Renewal intent is split: high spenders show one clear intent to renew, while others remain unsure. Stickiness appears strong overall, with 57% in early adoption (under 1 year) and 43% in mature or pilot stages, indicating ongoing value validation. Key themes include high satisfaction among executive influencers and moderate user sentiment, suggesting possible gaps in end-user enablement or initial experience.Overall Customer Sentiment: Positive
Who reviewed Liquidnet (TP ICAP)
- C-Suite 56% (5)
- Director 33% (3)
- Manager 11% (1)
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Sentiment
11 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 2
- Detractors 3
Cumulative NPS by month
+1 over 3 months- Aug 7
- Sep 7
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 11 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 2 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
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