Lucrotec
Lucrotec is a technology company that develops and licenses software and hardware solutions for automated cash handling and coin processing used by banks, retailers, and cash-in-transit providers. Its systems are designed to improve the efficiency and accuracy of counting, sorting, and reconciling cash, and the company generates revenue through equipment sales, software, and related services. Lucrotec also provides integration and support to help customers connect its devices with existing financial and retail systems.
- Payment Processing
- IT Consulting & Implementation
- Revenue
- $6.0M
- Employees
- 35
- Founded
- 2013
- Headquarters
- Helsinki, Finland
What 6 Arbolus experts think of Lucrotec
The NPS scores are concentrated in the high neutral-to-positive range, with five scores of 8 and one score of 7, plus a single mid-score of 5. 67% (4/6) of customers indicate clear intent to renew, 33% (2/6) are unsure. All deployments except one have exceeded 1 year, corresponding with stronger sentiment and higher spend. Key themes include high satisfaction among high spenders, uncertainty with shorter-tenured or undisclosed spend customers, and a generally stable but not exceptional promoter base.Overall Customer Sentiment: Positive
Who reviewed Lucrotec
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 0
- Passives 5
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 4 answers
- 100% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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