Mambu
Mambu is a cloud-native banking platform that provides core banking and lending software to banks, fintechs, and other financial institutions. Its API-driven SaaS platform enables clients to design, launch, and manage deposit, loan, and other financial products without building their own core systems. Mambu generates revenue through subscription fees and related implementation and support services.
- Lending & Credit Software
- Embedded Finance & Banking-as-a-Service
- Cloud Infrastructure & Hosting
- Revenue
- $220.0M
- Employees
- 1,200
- Founded
- 2011
- Headquarters
- Berlin Treptow, Germany
What 28 Arbolus experts think of Mambu
NPS scores cluster in the upper mid-to-high range, with most responses between 7–10, except for a small minority expressing dissatisfaction. Renewal intent is high among large and mid-sized customers, especially those further along in implementation, while uncertainty is present in some lower spend or earlier-stage clients. Stickiness is strong where Mambu underpins critical operational functions and multiple integrations. Key themes are satisfaction with platform flexibility, scalability, cloud-native infrastructure, but persistent concerns with cost and integration complexity for some. Overall Customer Sentiment: Positive
Who reviewed Mambu
- C-Suite 70% (20)
- Director 30% (8)
Employer names and spend open in the full report, along with the other 25 customers.
Everything 28 customers told us about Mambu.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
21 Net Promoter Score, from 28 scored reviews- Promoters 11
- Passives 12
- Detractors 5
Cumulative NPS by month
+1 over 6 months- Dec 7
- Jan 7
- Mar 7
- May 8
- Jun 8
- Jul 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 21 across 5 companies.
Praised
- Accelerated Product Launch
- Operational Efficiency and Low Maintenance
- Cloud-Native Flexibility
- Lower Cost of Ownership and Simplified Migration
Criticised
- Integration Effort
- Complex Implementation and Migration
- Cost Escalation
- Cost and ROI
What customers say
Renewal intent
Plan to renew 59%Plan to renew, by seniority
- 50% 16 answers
- 83% 6 answers
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by Mambu customers
Report
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