MediBuddy

medibuddy.in · Bengaluru, India

MediBuddy is an Indian digital healthcare platform that provides online doctor consultations, lab tests, medicine delivery, and hospitalization support to individuals and employees of corporate clients. The company aggregates healthcare providers and insurance partners to enable cashless and discounted access to medical services via its app and web portal. It generates revenue through subscription plans, per-consultation fees, corporate health benefits programs, and commissions from healthcare partners.

  • Patient Engagement & Telehealth
Revenue
$60.0M
Employees
1,500
Founded
2013
Headquarters
Bengaluru, India

What 45 Arbolus experts think of MediBuddy

45 customers have reviewed MediBuddy so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed MediBuddy

Total customers 45 42 current · 3 former
Reviews growth +31 in six months
Seniority of respondents
  • C-Suite 49% (22)
  • Director 32% (14)
  • Manager 20% (9)
Data Analyst Not specified NPS 5
Operations Manager Manager NPS 9
Marketing Leader C-Suite NPS 8

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Sentiment

40 Net Promoter Score, from 45 scored reviews
  • Promoters 24
  • Passives 15
  • Detractors 6

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 52%
  • Will renew 12
  • Undecided 8
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 38% 13 answers
  • Director 88% 8 answers
  • Manager 0% 2 answers
  • 8.8/10 Average score from customers who will renew
  • 7.1/10 Average score from undecided customers
  • 6.7/10 Average score from customers not renewing

For people who use MediBuddy

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