Melio Payments

meliopayments.com · New York City, United States of America

Melio Payments is a B2B payments platform that enables small and mid-sized businesses to pay and get paid via bank transfer, debit, or credit card, even when vendors only accept checks. The company integrates with accounting systems like QuickBooks to streamline accounts payable and receivable workflows and monetizes through payment processing and related transaction fees.

  • Payment Processing
  • Accounts Payable Automation
  • Accounts Receivable Automation
Revenue
$120.0M
Employees
600
Founded
2018
Headquarters
New York City, United States of America

What 6 Arbolus experts think of Melio Payments

NPS scores exhibit a favorable distribution: 33% rated 9–10, 33% rated 8, with one detractor at 2. High NPS is linked to recent implementation and higher spend. Renewal intent is positive among high spenders, with lower spenders remaining cautious or undecided. The majority of implementations are recent (less than 1 year), indicating early-stage sentiment. In summary, customer sentiment is Positive.

Who reviewed Melio Payments

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 100% (6)
Finance Partner C-Suite NPS 2
Operations Leader C-Suite NPS 9
Finance Generalist C-Suite NPS 9

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Sentiment

33 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 8/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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