Miller Insurance Services LLP
Miller Insurance Services LLP is a specialist insurance and reinsurance broker that places complex and specialty risks into the London and international markets for corporate, financial, sports, marine, energy and other institutional clients. The firm earns revenue primarily through brokerage commissions and fees for arranging and servicing insurance and reinsurance programs. It operates as an independent Lloyd’s broker, providing advisory, placement and claims support services across multiple specialty lines.
- Insurance Software
- Revenue
- $250.0M
- Employees
- 900
- Founded
- 1902
- Headquarters
- Londonderry County Borough, United Kingdom
What 5 Arbolus experts think of Miller Insurance Services LLP
NPS scores are spread from 6 to 10, with 60% of users reporting strong promoter scores (NPS 8–10). Influencer roles show moderate satisfaction (NPS 6, 7), combined with uncertainty regarding renewal intent. The majority of users have an adoption period greater than 1 year, closely associated with higher NPS, while new or recent adopters are less committed (unclear renewal intent, lower NPS). Stickiness is therefore higher among operational users. Overall renewal intent is mixed with no firm commitments from influencers. Overall Customer Sentiment: Neutral
Who reviewed Miller Insurance Services LLP
- C-Suite 60% (3)
- Director 40% (2)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 1
- Detractors 2
Cumulative NPS by month
+1 over 3 months- Feb 7
- Mar 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 6.5/10 Average score from undecided customers
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