Marosa, Ltd.
Marosa, Ltd. is a tax technology and services firm that specializes in value-added tax (VAT) compliance and reporting for multinational companies operating across Europe and other jurisdictions. It provides software-enabled VAT return preparation, VAT registrations, Intrastat and ESL reporting, and related indirect tax compliance services, typically on an outsourced or managed-service basis. The company generates revenue through recurring subscriptions to its VAT compliance platform and associated professional service fees.
- Tax Automation
- Accounting & Bookkeeping Software
- IT Consulting & Implementation
- Revenue
- $4.5M
- Employees
- 40
- Founded
- 2014
- Headquarters
- Vigo, Spain
What 8 Arbolus experts think of Marosa, Ltd.
NPS scores range from 5 to 10, with the majority in the 7–10 range. High NPS sentiment is evident among long-term (over 1 year) users, correlated with positive renewal intent. Pilot and new implementations report mixed NPS and uncertain renewal. Customers with established implementations (over 1 year) display high stickiness and willingness to renew, while pilot users are less committed and contribute most to renewal uncertainty. The quantitative data suggests overall moderate to positive sentiment, strongest where the product is fully adopted and implemented.Overall Customer Sentiment: Positive
Who reviewed Marosa, Ltd.
- C-Suite 62% (5)
- Director 12% (1)
- Manager 25% (2)
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Sentiment
25 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 4
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 4 answers
- 0% 2 answers
- 9.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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