Maxio
Maxio is a billing and revenue management software provider that helps subscription and SaaS businesses automate invoicing, usage-based billing, revenue recognition, and financial reporting. The company serves finance, operations, and RevOps teams by consolidating billing, collections, and analytics into a single platform and charges customers on a recurring SaaS basis. It was formed through the merger of Chargify and SaaSOptics and targets mid-market and growth-stage software companies.
- Billing & Subscription Management
- Revenue Operations
- Financial Planning & Analysis
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 2022
- Headquarters
- Atlanta, United States of America
What 15 Arbolus experts think of Maxio
Sentiment analysis reveals a mix of NPS scores from 3 to 10, with the majority clustered around 6–8. Renewal intent is split: 46% are positive, 23% are negative, and 31% are unsure. Stickiness data shows nearly half of responses are in the more than 1 year or less than 1 year post-implementation phases, with a significant portion still in pilot. Key themes include moderate satisfaction, some churn risk among lower NPS/high spenders, and variability in renewal intent. Overall Customer Sentiment: Neutral
Who reviewed Maxio
- C-Suite 69% (10)
- Director 23% (3)
- Manager 8% (1)
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Sentiment
-6 Net Promoter Score, from 15 scored reviews- Promoters 4
- Passives 6
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Sep 7
- Oct 7
- Nov 6
- Dec 6
- Apr 7
- Aug 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median -4 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 46%Plan to renew, by seniority
- 38% 8 answers
- 67% 3 answers
- 100% 1 answer
- 0% 1 answer
- 7.7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 4.3/10 Average score from customers not renewing
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