Life Fitness
Life Fitness designs, manufactures, and sells commercial and home fitness equipment, including cardio machines, strength training systems, and accessories, serving gyms, health clubs, hospitality, corporate wellness centers, and individual consumers worldwide. The company generates revenue through the sale of equipment, related parts, and services, as well as after-sales maintenance and support contracts.
- Revenue
- $900.0M
- Employees
- 3,000
- Founded
- 1968
- Headquarters
- Franklin Park, United States of America
What 10 Arbolus experts think of Life Fitness
NPS distribution is concentrated in the 6–9 range, with a mean around 7.1, indicating moderate satisfaction. Renewal intent is positive where disclosed: all (3 out of 3) who shared intent expressed likelihood to renew. Stickiness is high, with 87.5% (7 out of 8) indicating more than one year of use; only one expert is currently offboarding. Key themes are solid satisfaction and operational fit over multi-year periods, with a minority expressing lower enthusiasm. Overall Customer Sentiment: Positive
Who reviewed Life Fitness
- C-Suite 80% (8)
- Director 20% (2)
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Sentiment
0 Net Promoter Score, from 10 scored reviews- Promoters 2
- Passives 6
- Detractors 2
Cumulative NPS by month
+2 over 5 months- Feb 5
- Mar 7
- Apr 7
- May 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 2 answers
- 7.5/10 Average score from customers who will renew
For people who use Life Fitness
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