Lucas TVS
Lucas TVS is an Indian manufacturer of automotive electrical components, producing starter motors, alternators, wiper systems, and related products for passenger vehicles, commercial vehicles, tractors, and industrial applications. It supplies OEMs and the aftermarket in India and internationally, generating revenue from the sale of these components and systems. The company also supports customers with engineering, testing, and localized manufacturing services.
- Revenue
- $450.0M
- Employees
- 6,000
- Founded
- 1962
- Headquarters
- Chennai, India
What 11 Arbolus experts think of Lucas TVS
The NPS distribution is highly positive, with scores ranging from 7 to 10 and most clustered above 8. Renewal intent is strong, with the majority of high spenders and long-term users affirming their preference to continue. Most experts are in advanced implementation stages, though some user segments express renewal uncertainty, typically related to demand for increased automation and integration flexibility. Key expert feedback highlights reliability, core process support, and robust compliance—tempered by requests for richer automation and customisation. Overall Customer Sentiment: Positive
Who reviewed Lucas TVS
- C-Suite 56% (6)
- Director 11% (1)
- Manager 33% (4)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about Lucas TVS.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
27 Net Promoter Score, from 11 scored reviews- Promoters 4
- Passives 6
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Dec 7
- Jan 8
- Apr 8
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.
Praised
- Enhance Predictive Insights and Reporting
- Expand Automation and AI Capabilities
- Improve Seamless Integrations
- Support for Compliance and Reporting
Criticised
- Integration Challenges
- Reporting and Customisation Constraints
- Manual Workarounds and Limited Automation
- Competitive Threat from Advanced Solutions
What customers say
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 50% 4 answers
- 100% 1 answer
- 50% 2 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
Top alternatives
Most weighed by Lucas TVS customers
Report
For people who use Lucas TVS
Do you use Lucas TVS at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 11 customers of Lucas TVS have already contributed
Takes a few minutes. Your identity stays anonymous.