Magna Legal Services
Magna Legal Services is a litigation support provider offering services such as court reporting, record retrieval, jury consulting, graphics, and trial presentation to law firms, corporations, and insurance clients across the United States. The company generates revenue by delivering these professional services on a project and case basis, often supporting complex commercial and civil litigation. Its offerings span the full litigation lifecycle from discovery through trial and post-trial strategy.
- Legal Practice Management
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 2007
- Headquarters
- Philadelphia, United States of America
What 7 Arbolus experts think of Magna Legal Services
NPS scores in the dataset are generally positive, with the majority of respondents registering NPS values of 7 to 10. Renewal intent is polarized: all Influencer roles indicate willingness to renew, while some Users are unsure.Stickiness is high, as 86% of respondents are in the 'More Than 1 Year' implementation stage, and only one user is in the initial year. The principal themes inferred are a strong base of loyal, long-term customers among the influencer/BD cohort and occasional renewal uncertainty in user categories.Overall Customer Sentiment: Positive
Who reviewed Magna Legal Services
- C-Suite 71% (5)
- Manager 29% (2)
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Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 4
- Detractors 0
Cumulative NPS by month
-2 over 5 months- Mar 10
- Dec 8
- Jan 8
- Feb 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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