Maxar Technologies

maxar.com · Westminster, United States of America

Maxar Technologies is a space technology company that provides Earth intelligence and space infrastructure solutions, including high-resolution satellite imagery, geospatial analytics, and satellite manufacturing services for government, defense, and commercial customers. It generates revenue through long-term contracts, data subscriptions, and engineering services related to satellite systems and geospatial products.

  • Data Warehousing & Lakes
  • Business Intelligence & Dashboards
Revenue
$2.1B
Employees
4,800
Founded
2017
Headquarters
Westminster, United States of America

What 15 Arbolus experts think of Maxar Technologies

NPS scores are predominantly high, with 67% scoring 9–10 and only one outlier at 4. Renewal intent is strong among high spenders, with no renewals reported among low spenders. Stickiness is indicated by majority usage over more than one year (60%), especially among high-sentiment users. Key quantitative themes are long-term adoption and high satisfaction, except for a small segment piloting or offboarding.Overall Customer Sentiment: Positive

Who reviewed Maxar Technologies

Total customers 15 15 current · 0 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 67% (10)
  • Director 13% (2)
  • Manager 20% (3)
Strategy Leader C-Suite NPS 8 Not renewing
Operations Leader C-Suite NPS 4
Founder C-Suite NPS 7 Not renewing

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Sentiment

33 Net Promoter Score, from 15 scored reviews
  • Promoters 8
  • Passives 4
  • Detractors 3

Cumulative NPS by month

+2 over 6 months
  • Dec 6
  • Feb 8
  • Apr 8
  • May 8
  • Jul 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 1
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 0% 1 answer
  • Manager 0% 1 answer
  • 10/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

For people who use Maxar Technologies

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