McKenzie Intelligence
McKenzie Intelligence Services is a geospatial intelligence and analytics company that uses satellite imagery, aerial data, and AI to provide rapid damage assessment and risk insights primarily for the insurance and reinsurance industry, as well as governments and other institutional clients. Its platform helps underwriters, claims teams, and catastrophe response units understand the impact of natural catastrophes and other events on insured assets. The company generates revenue through subscription access to its intelligence platform and related analytical and advisory services.
- Data Integration & ETL
- Business Intelligence & Dashboards
- Revenue
- $6.0M
- Employees
- 55
- Founded
- 2011
- Headquarters
- Londonderry County Borough, United Kingdom
What 7 Arbolus experts think of McKenzie Intelligence
NPS values among customers range from 5 to 9, with most respondents giving scores of 8, indicating a generally positive but not universal level of satisfaction. Renewal intent is mixed: a majority of high-spending, influential customers indicate willingness to renew, but about 40% remain unsure. Stickiness is high for established users (over one year of use), whereas pilot users remain tentative. Expert qualitative feedback highlights high data accuracy, strong usability, and mission-critical value for catastrophe analytics, though recurring concerns are cited around price, integration, global coverage, and peril differentiation.Overall Customer Sentiment: Positive
Who reviewed McKenzie Intelligence
- C-Suite 71% (5)
- Manager 29% (2)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about McKenzie Intelligence.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-14 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 4
- Detractors 2
Praised
- Ease of Use and Actionable Insights
- Real-Time, Human-Validated Data
- Critical for Catastrophe Response
- Utility-Specific Features
Criticised
- Integration Complexity
- Event Timeliness and Data Gaps
- Peril Differentiation
- Real-Time SAR Imagery Providers
What customers say
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 60% 5 answers
- 0% 2 answers
- 8.3/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
Top alternatives
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Report
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