MEDIDATA RAVE
Medidata, a Dassault Systèmes company, provides cloud-based software and data analytics platforms for clinical trials, including Medidata Rave for electronic data capture and clinical data management, serving pharmaceutical, biotechnology, medical device companies, and contract research organizations on a subscription and services basis.
- Clinical Trial & Research Software
- Revenue
- $1.2B
- Employees
- 3,500
- Founded
- 1999
- Headquarters
- New York City, United States of America
What 15 Arbolus experts think of MEDIDATA RAVE
NPS scores span 6–10, with the majority clustering at 8–10 from high-spend pharma influencers and users. All reported renewal intent is Yes, signaling strong retention, especially from decision-makers at large enterprises. Stickiness is high, with nearly all implementations at more than one year maturity, except one recent less than 12-month deployment and a pilot case. Qualitative themes highlight robust data centralization, predictable data quality for late-stage trials, as well as some dissatisfaction with cost and pace of AI feature delivery. Complexity and vendor lock-in are also noted but outweighed by tangible operational benefits.Overall Customer Sentiment: Positive
Who reviewed MEDIDATA RAVE
- C-Suite 47% (7)
- Director 33% (5)
- Manager 20% (3)
Employer names and spend open in the full report, along with the other 12 customers.
Everything 15 customers told us about MEDIDATA RAVE.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
73 Net Promoter Score, from 15 scored reviews- Promoters 12
- Passives 2
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 38 across 3 companies.
Praised
- Cost Optimization
- Enhance AI Capabilities
- Direct Data Capture Innovation
- Efficient Data Cleaning and Predictable Closeout
Criticised
- Complex Implementation and Burden
- High Cost and Commoditization Risk
- Limited AI Functionality
- Integration Challenges
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 4 answers
- 100% 3 answers
- 8.4/10 Average score from customers who will renew
Top alternatives
Most weighed by MEDIDATA RAVE customers
Report
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