Ness Digital Engineering

ness.com · Princeton, United States of America

Ness Digital Engineering is a global digital engineering and consulting firm that designs, builds, and modernizes software platforms and data-driven solutions for enterprises across industries such as financial services, media, and manufacturing. It provides end-to-end services including product engineering, cloud and data modernization, and digital experience design, typically on a project and managed-services basis. The company generates revenue through long-term engineering partnerships, consulting engagements, and outsourced development services.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$420.0M
Employees
4,200
Founded
1999
Headquarters
Princeton, United States of America

What 5 Arbolus experts think of Ness Digital Engineering

NPS scores are clustered at 7 and 8, signaling largely neutral to slightly positive sentiment among existing customers. Renewal intent across five out of six respondents is Not Sure, and one indicated Yes, suggesting a widespread review or transition phase among current accounts. Stickiness is moderate to strong, with 67% of implementations running for more than one year and the remainder under one year. The prevalence of high tenure but tepid renewal certainty raises themes of entrenched usage but careful reconsideration at contract cycles.Overall Customer Sentiment: Neutral

Who reviewed Ness Digital Engineering

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (5)
Revenue Partner C-Suite NPS 8
Operations Leader C-Suite NPS 8 Undecided
Operations Partner C-Suite NPS 8 Will renew

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 5
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • Dec 8
  • Jan 8
  • May 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • 8/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers

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