Nexpring

nexpring.com · Seoul, Republic of Korea

Nexpring is a technology company that develops and manufactures haptic actuator components and related solutions for smartphones, wearables, and other consumer electronics. It provides compact, low-power haptic modules that enable more precise and responsive tactile feedback for device manufacturers and OEMs. The company generates revenue by selling its hardware components and licensing its technology to electronics and device makers.

Revenue
$3.5M
Employees
35
Founded
2015
Headquarters
Seoul, Republic of Korea

What 9 Arbolus experts think of Nexpring

NPS distribution is strongly positive, with the majority of respondents scoring NPS at 9 or 10 (6 out of 9), reflecting high satisfaction. Two Influencers report NPS of 6 and 8, indicating mild reservation. Renewal intent data is limited, with both available responses ('Not Sure') associated with Influencers in early-stage or offboarding transitions. Implementation stickiness is high: five out of nine respondents have used the solution for more than one year. The dominant sentiment is shaped by sustained high NPS in long-term deployments and uncertainty primarily during early adoption or transition.Overall Customer Sentiment: Positive

Who reviewed Nexpring

Total customers 9 9 current · 0 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 89% (8)
  • Manager 11% (1)
Operations Manager Manager NPS 9
Revenue Leader C-Suite NPS 10
Executive C-Suite NPS 10

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Sentiment

44 Net Promoter Score, from 9 scored reviews
  • Promoters 6
  • Passives 1
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 9/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

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