NuVasive
NuVasive is a medical device company that develops and manufactures minimally invasive spine surgery products, including implants, surgical instruments, and enabling technologies such as neuromonitoring and surgical planning software. It serves hospitals, surgeons, and healthcare systems globally, generating revenue through the sale of spinal hardware, biologics, and related surgical solutions and services. The company focuses on improving surgical outcomes and reducing recovery times in spine procedures.
- Revenue
- $1.2B
- Employees
- 2,800
- Founded
- 1997
- Headquarters
- San Diego, United States of America
What 21 Arbolus experts think of NuVasive
NPS scores are strongly positive, with approximately 35% achieving the top score (10), the remainder mainly in the 7–9 range, and minimal detractor representation. Renewal intent is predominantly positive where data is available, particularly among high spenders and clinical users. Over 90% of users are in advanced implementation stages (more than one year), reflecting notable stickiness and continued adoption.The overall sentiment is supported by consistent high NPS and a pattern of long-term institutional use.Overall Customer Sentiment: Positive
Who reviewed NuVasive
- C-Suite 90% (19)
- Director 10% (2)
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Sentiment
28 Net Promoter Score, from 21 scored reviews- Promoters 8
- Passives 11
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Mar 8
- Apr 8
- Jun 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.
Written answers and themes publish with the full report.
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