Novo Nordisk
Novo Nordisk is a global healthcare company that researches, develops, manufactures, and markets pharmaceutical products, with a primary focus on diabetes care, obesity treatments, and other serious chronic diseases such as rare blood and endocrine disorders. It sells prescription medicines and related therapies to healthcare systems, hospitals, and pharmacies worldwide through a mix of direct sales and distribution partners. The company generates revenue from patented drugs, biologics, and associated delivery devices across more than 170 countries.
- Revenue
- $33.0B
- Employees
- 63,000
- Founded
- 1923
- Headquarters
- Denmark
What 11 Arbolus experts think of Novo Nordisk
NPS scores in the provided insights range from 3 to 10, with the majority clustering at 8-9. High renewal intent aligns with those giving top NPS scores, particularly among Influencers at high spend levels. Most Users remain in mature implementation stages, demonstrating stickiness, while newer or pilot-stage Users report moderately positive sentiment. Key themes include established effectiveness and vendor reliability.Overall Customer Sentiment: Positive
Who reviewed Novo Nordisk
- C-Suite 64% (7)
- Director 27% (3)
- Manager 9% (1)
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Sentiment
36 Net Promoter Score, from 11 scored reviews- Promoters 5
- Passives 5
- Detractors 1
Cumulative NPS by month
+2 over 6 months- Jan 6
- Feb 7
- Mar 7
- May 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 36 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 2 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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