Olympus Corporation
Olympus Corporation is a Japanese manufacturer of optical and precision technology products, including medical endoscopes, surgical equipment, scientific microscopes, and industrial inspection systems, serving hospitals, clinics, laboratories, and industrial customers worldwide. The company generates revenue primarily through the sale of medical and scientific devices, related consumables, and after-sales services and maintenance contracts.
- Electronic Health Records
- Clinical Trial & Research Software
- Asset Performance Management
- Revenue
- $6.0B
- Employees
- 32,000
- Founded
- 1919
- Headquarters
- Japan
What 17 Arbolus experts think of Olympus Corporation
NPS scores range from 6 to 10 with the majority above 8, indicating strong promoter presence. Two out of three with explicit renewal intent expressed willingness to renew, both among high-spend influencers. Implementation stage is overwhelmingly long-term (93% reporting more than 1 year). Key quantitative themes are high satisfaction, reliability, and embedded workflow integration.Overall Customer Sentiment: Positive
Who reviewed Olympus Corporation
- C-Suite 76% (13)
- Director 18% (3)
- Manager 6% (1)
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Sentiment
52 Net Promoter Score, from 17 scored reviews- Promoters 10
- Passives 6
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Jan 10
- Feb 9
- Mar 10
- May 9
- Jul 9
- Aug 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 52 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 7.5/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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