Pactiv

pactivevergreen.com · Lake Forest Park, United States of America

Pactiv Evergreen is a manufacturer and supplier of food and beverage packaging products, providing paper and plastic cartons, containers, cups, lids, and related packaging solutions to foodservice operators, supermarkets, beverage companies, and consumer packaged goods brands. The company generates revenue by designing, producing, and distributing packaging materials and equipment across North America and selected international markets.

  • Manufacturing Execution & Quality
Revenue
$6.4B
Employees
16,000
Founded
1959
Headquarters
Lake Forest Park, United States of America

What 6 Arbolus experts think of Pactiv

NPS distribution reflects a split sentiment: two promoters (NPS 9, 10), one passive (NPS 7), one moderate (NPS 6), and two detractors (NPS 1, 3). Renewal intent is generally positive or unclear, with just one explicit 'Yes' and one 'Not Sure'. Stickiness is strong, with 67% of responses citing more than a year in implementation. The main emerging themes are strong satisfaction among long-term users but significant dissatisfaction among some influencers.Overall Customer Sentiment: Neutral

Who reviewed Pactiv

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 33% (2)
  • Manager 17% (1)
Marketing Leader C-Suite NPS 3
Operations Partner C-Suite NPS 10
Revenue Partner Director NPS 1 Undecided

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Sentiment

-16 Net Promoter Score, from 6 scored reviews
  • Promoters 2
  • Passives 1
  • Detractors 3

Cumulative NPS by month

+0 over 3 months
  • Jan 6
  • May 5
  • Jun 6

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -16 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 0% 1 answer
  • 6/10 Average score from customers who will renew
  • 1/10 Average score from undecided customers

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