PolyNovo

polynovo.com · Port Melbourne, Australia

PolyNovo is a medical technology company that develops and commercializes biodegradable polymer devices for the treatment of complex wounds, burns, and surgical soft-tissue defects. Its primary product, NovoSorb, is a synthetic dermal regeneration and tissue scaffolding platform sold to hospitals and surgeons globally through direct and distributor sales. The company generates revenue from the sale of these medical devices and related clinical support services to healthcare providers.

Revenue
$42.0M
Employees
220
Founded
2004
Headquarters
Port Melbourne, Australia

What 6 Arbolus experts think of PolyNovo

NPS scores range from 5 to 9, with a mean in the 7-8 range. Renewal intent is positive among high spenders and influencers, while clinical users new to implementation express uncertainty. 67% are in early implementation (less than 1 year), and positive sentiment is highest among those with established adoption and higher spend. The primary positive theme is initial product satisfaction.Overall Customer Sentiment: Positive

Who reviewed PolyNovo

Total customers 6 5 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 33% (2)
Not specified Director NPS 9 Will renew
Other Generalist C-Suite NPS 7 Undecided
Executive Director NPS 5

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Sentiment

0 Net Promoter Score, from 6 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 2

Cumulative NPS by month

-1 over 5 months
  • Dec 8
  • Jan 7
  • Apr 7
  • Jul 8
  • Aug 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

For people who use PolyNovo

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