Power-One

abb.com · Switzerland

Power-One was a power conversion and power management solutions company that designed and manufactured AC-DC and DC-DC power supplies, inverters, and related products for industrial, renewable energy, and data center applications; it was acquired by ABB and integrated into ABB’s power and automation portfolio. The business generated revenue by selling hardware products and systems to OEMs, utilities, and commercial and industrial customers, along with related services. Its offerings supported applications such as solar inverters, telecom power systems, and high‑reliability power for electronics and infrastructure.

Revenue
$800.0M
Employees
3,500
Founded
1973
Headquarters
Switzerland

What 120 Arbolus experts think of Power-One

NPS scores are unusually high, with 70% of experts rating 9 or 10 and most of the remainder at 7–8. Renewal intent is strong, particularly among high-spend and energy sector customers. 80% report being in the advanced or over one year implementation stage, highlighting long-term stickiness. Expert feedback consistently praises reliability, unified operations, and support, while noting areas for improved mobile usability and automation. Overall Customer Sentiment: Positive

Who reviewed Power-One

Total customers 120 117 current · 3 former
Reviews growth +87 in six months
Seniority of respondents
  • C-Suite 70% (84)
  • Director 16% (19)
  • Manager 14% (17)
Revenue Leader C-Suite NPS 9 Undecided
Engineering Engineer C-Suite NPS 8 Undecided
Revenue Leader C-Suite NPS 8

Employer names and spend open in the full report, along with the other 117 customers.

Everything 120 customers told us about Power-One.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

41 Net Promoter Score, from 120 scored reviews
  • Promoters 61
  • Passives 48
  • Detractors 11

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 52 across 3 companies.

Praised

  • Expand Automation and AI Analytics
  • Integrate AI for Actionable Recommendations
  • Enhance Monitoring and Diagnostics
  • Structured Knowledge and Decision Support

Criticised

  • AI Competitors and Customization
  • Risk of UI Fragmentation and Reliability
  • Support and Lifecycle Uncertainty
  • Speed and Personalization Limitations

What customers say

Structured Knowledge and Decision Support
“I use this tool to strengthen sustainability knowledge, support better decisions, and connect concepts to business needs. It enables structured, value-oriented customer conversations and clear recommendations.”
Operational Reliability and Consolidation
“We rely on power_one for real-time monitoring, reliable alerts, and a single clear view. It’s critical for uptime and fast incident response. Automated alerts have cut troubleshooting time by about 40%.”
Efficient Power Management and System Integration
“We rely on ABB Power-One for efficient power conversion and integration, ensuring stable operation and supporting our energy efficiency and cost control goals.”

Renewal intent

Plan to renew 62%
  • Will renew 28
  • Undecided 16
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 60% 30 answers
  • Director 67% 6 answers
  • Manager 57% 7 answers
  • Not specified 100% 2 answers
  • 8.4/10 Average score from customers who will renew
  • 7.4/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

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