Quantifoil

quantifoil.com · Berlin Treptow, Germany

Quantifoil manufactures precision perforated support films for electron microscopy, providing grids and foils used in cryo-EM and other high-resolution imaging applications for research institutions, universities, and industrial laboratories. The company generates revenue by designing, producing, and selling standardized and custom support films and related consumables to microscopy users worldwide.

Revenue
$8.0M
Employees
40
Founded
1999
Headquarters
Berlin Treptow, Germany

What 15 Arbolus experts think of Quantifoil

NPS distribution is strongly positive, with 54% of experts rating 9 or 10 and none below 7. Renewal intent is high among high and mid spenders, and those with longer implementation periods. Stickiness is apparent: 85% of responses show more than one year of use and renewal intention is positive or uncertain; very few indicate intent not to renew. The pilot and less-than-one-year users remain neutral due to insufficient data.Overall Customer Sentiment: Positive

Who reviewed Quantifoil

Total customers 15 15 current · 0 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 57% (9)
  • Director 21% (3)
  • Manager 21% (3)
Other Generalist Director NPS 10 Will renew
Other Analyst Director NPS 10 Will renew
Other Analyst Not specified NPS 9

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Sentiment

60 Net Promoter Score, from 15 scored reviews
  • Promoters 9
  • Passives 6
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Jan 9
  • Apr 9
  • May 9
  • Jun 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 63%
  • Will renew 5
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 100% 2 answers
  • Manager 50% 2 answers
  • 9.2/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

For people who use Quantifoil

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