Razer

razer.com · Singapore, Singapore

Razer is a global gaming hardware, software, and services company that designs and sells peripherals, laptops, components, and accessories for PC and console gamers, as well as mobile and cloud gaming. It monetizes through direct-to-consumer e-commerce, retail and distribution partnerships, and subscription and transaction-based services tied to its software and fintech ecosystems. The company serves individual gamers, esports professionals, content creators, and gaming-focused businesses worldwide.

  • IT Consulting & Implementation
Revenue
$750.0M
Employees
2,200
Founded
2005
Headquarters
Singapore, Singapore

What 12 Arbolus experts think of Razer

12 customers have reviewed Razer so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Razer

Total customers 12 11 current · 1 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 57% (7)
  • Director 14% (2)
  • Manager 29% (3)
Revenue Partner Director NPS 8 Will renew
Operations Ops Not specified NPS 10
Revenue Partner Not specified NPS 8 Not renewing

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Sentiment

50 Net Promoter Score, from 12 scored reviews
  • Promoters 8
  • Passives 2
  • Detractors 2

Cumulative NPS by month

-1 over 6 months
  • Dec 10
  • Jan 9
  • Feb 9
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 50 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 63%
  • Will renew 5
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 100% 1 answer
  • Not specified 33% 3 answers
  • 8.4/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 8.5/10 Average score from customers not renewing

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